Introduction
Welcome to the Edding.Shop, service provided by Afro Fusion DWC LLC. In using the Edding.Shop service of Afro Fusion DWC LLC you are deemed to have accepted the terms and conditions listed below.
All products/services and information displayed on Edding.Shop constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. Edding.Shop reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Edding.Shop prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Shipping
Shipping costs are based on a combination of the following:
- Weight and dimensions of package.
- Method of shipment such as Ground or Air
- The location you are shipping from (city & area name)
- The location you are shipping to (also called the destination country)
Costs can be considerably higher for international destinations. Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees. For example, international rates may or may not include pickup and door-to-door delivery with customs clearance. An “extended area surcharge” may apply to buyers depending on their international locations.
Cash on Delivery
Terms and conditions
Return & Exchange
- All returns are in accordance with the Afro Fusion DWC LLC Return & Exchange Policy Version 2.0
- All orders purchased from Online, shall be applicable for returns only through courier pickup.
- For Exchange or Return, the customer can contact Afro Fusion DWC LLC Helpline email address uae@afrofusion-group.com
- Any returned product must be in the same condition as received & with the original box and/or packaging intact.
- It takes 15 -20 business days for the Credit/Debit card refund.
- For delivered products, wherever the return condition is met as per Afro Fusion DWC LLC return policy and post-inspection, Afro Fusion DWC LLC will refund the product amount (excluding the amount paid for the shipping fees).
- In case the product received by the customer is damaged, defective, or not as per the product specification, Afro Fusion DWC LLC will inspect the returned product & only if the product qualifies the return as per the return & exchange policy. Afro Fusion DWC LLC will refund the product amount along with any shipping fees within 5 working days.
Terms and conditions
Account and Registration Obligations
“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Edding.Shop shall not be liable to any person for any loss or damage
You also agree to:
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Provide true, accurate, current and complete information about yourself as prompted by registration form (such information being the “Registration Data”)
Pricing Information
While Edding.Shop strives to provide accurate product and pricing information, pricing or typographical errors may occur. Edding.Shop cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Edding.Shop shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is wrongly priced, Edding.Shop may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Edding.Shop will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Edding.Shop accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Edding.Shop dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.
We strive to provide you with the best prices possible on Edding.Shop as well as in all our stores under Afro Fusion DWC LLC LLC. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without prior notice.
Delivery
It takes 2 – 3business days to deliver your order within UAE Delivery outside City limits are subjected to additional charges based on the category of the products. .
Cancellation by Edding.Shop
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. No cash disbursement shall be made under any condition whatsoever.
Cancellations by the Customer
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. Edding.Shop has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Edding.Shop and accept Edding.Shop’s decision regarding the cancellation.
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on Edding.Shop will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Edding.Shop. Further the said information will not be utilized and shared by Edding.Shop with any of the third parties unless required for fraud verifications or by law, regulation or court order. Edding.Shop will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
Fraudulent /Declined Transactions
Edding.Shop reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Edding.Shop reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
Transactional Restrictions
The website will not allow orders to get placed if any of the below event occur. Customer can claim a refund in such cases where money is deducted from their account. However, the order will not be fulfilled under any circumstances.
- Cards issued outside GCC are not accepted
- Multiple attempts with in a day (Max 2 allowed)
- Multiple transactions within a day (Max 2 allowed)
- Unauthorized use of any credit/debit card.
Electronic Communications
When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
You Agree and Confirm
- That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Edding.Shop for redelivery shall be claimed from you.
- That you will use the services provided by Edding.Shop, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
- You will provide authentic and true information in all instances where such information is requested of you. Edding.Shop reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Edding.Shop has the right in its sole discretion to reject the registration and debar you from using the Services of Edding.Shop and / or other affiliated websites without prior intimation whatsoever.
- That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
You may not use the Site/ mobile app for any of the following purposes:
- Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
- Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
- Gaining unauthorized access to other computer systems.
- Interfering with any other person’s use or enjoyment of the Site.
- Breaching any applicable laws
- Interfering or disrupting networks or web sites connected to the Site.
- Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.